FREE UK SHIPPING OVER £50 | FREE WORLDWIDE SHIPPING OVER £100

FAQ

MAINTAINING YOUR BEAUBELLA GARMENT

To care for your garments we recommend washing on a cold wash or cool heat inside out, no higher than 30 degrees to help the fabric maintain full shape and colour. Hang dry or heat dry inside out. We understand that on some occasions the prints can become creased, this is due to the spin cycle, to help with this simply place a cloth between your iron and the garment and the print will reform back to original shape. We will not be held responsible for the outcome of washing or drying incorrectly, all garments are tested before production on the way they are best maintained.

SIZING

To help determain which size would most suit your child we have listed a size guide on each item description to help you. Simply measure your childs height and match it to which size matches correctly, we found that last season our sizes where very true to size.

ITEM OUT OF STOCK

Unfortunately if a specific size or product is listed as Out Of Stock they will not be available again. All of our clothing is manufactured in limited quantities to remain unique.

RETURNS POLICY

Refunds are accepted if the item / items are received back within 14 days, unworn, and in the same condition as they were sent out. Once the item / items arrive back to us, we will process your refund right away after a thorough check of the condition. Depending on how payment was made, the refund will either be credited back straight away or may take up to 3-4 working days. You will receive a notification of a refund once it has been processed. 
Exchanges are also welcome, we kindly ask you to pop a note in the returns bag for the specific piece / pieces you wish to exchange for. Providing the garment you want to exchange is in the same condition as it was sent, your exchange will be sent back out to you within 2-3 working days. If a garment arrives back to us worn or damaged, unfortunately a refund or exchange will not be accepted. Please make sure you check this thoroughly before sending an item / items back to us.

Beaubella Kids don not provide free return or exchange labels and the cost must be paid by the customer.The postage fee paid on your original order will unfortunately not be refunded. 

 Please contact us for help regarding this at info@beaubellakids.uk

DELIVERY

All orders are dispatched within 2-3 working days. Once dispatched you will receive a confirmation email from us. Free shipping is a standard 3-4 working day delivery. Should there be any problem with the arrival of your order please get in touch and we can assist in tracking your parcel down. Items in the UK generally take upto 1-4 working days to arrive depending on shipping time selected, worldwide is typically 7-10 working days